ONLINE SCHEDULING DONE RIGHT!

I have been using Schedulicity for the past 3 months and well yeah, we are in love. I mean it was just right, one of those this is meant to be, kinda deals. Schedulicity has totally made it easy for clients to do business with me, and that is just friggin' awesome. Ya feel me?

Clients love it, because they can book an appointment when it works for them and I love it because it saves me the...

client: do you have a 3 o'clock
me: no, but I have a 3:15.
client:Yeah that's not going to work for me. What about a 4:10
me: can you come at 4:30 (womp, womp, womp).

I know you've been there, right? That conversation gets stale ¡muy rapido! Now I am no-internet guru, but a girl is pretty savvy when it comes to certain things internet and online scheduling is definitely my bailiwick. It is part of my personality to be cutting edge. I likes walking to the beat of my own drum, and being able to provide online scheduling to clients fulfilled that need.

I actually had an account with another online scheduling/answering service/friggin' nightmare for over a year before I hooked up with Schedulicity. I am all about the overall experience...from the first point of contact until the deal is sealed. It is my goal to provide an experience worth sharing with friends and family.

Schedulicity helps me accomplish this. Clients are scheduling online now vs. calling me and risking getting my voice mail, and they couldn't be happier. In the beginning I was not totally sold on them, because they don't believe in nailing the No-Shows to the wall with a full charge for a missed session:-|. I was as skeptical as the next. I was like Yeah, No... there is no way this could possibly work. It's too nicey nice.

Hey I am a one woman show, and too many of them there no-shows are bad for business. As an esthetician I'd grown fond of my Big Bad Sass...I'll Charge Your freaking Credit Card If You Miss your appointment policy. The best way for me to describe their platform is like "Glenda The Good Witch"...Magically helpful, trusting, and believing that all things will work out for the better. Ah! freakishly scary if you are not used to that.

I was so not not used to that approach in the industry (it's like the wild west out here sometimes), but I gave them a try anyway (thank goodness, because they have spoiled me rotten) and with-in the first week I noticed an increase of clients coming in for services. When I cross referenced my sites analytics. I could see how they were helping to drive me more business. The clicks were converting into sales and this is SUPER MAJOR.

I had to do a Whitley Gilbert "Relax, Relate, Release" and let Schedulicity do what it do, and it is a Job Well Done.

Side bar...and by the way they are not the total push overs I thought they were...click on the pic to enlarge it and see how you can still pull off a Xena Warrior Princess if you have to.

SKIN CARE DONE RIGHT

I would have to say that in the last few weeks dreams really do come true. There is an awesome new site that offers skin care product selection and education without the "Drama" of the beauty business.

No advertisements here sister or brother for that matter. Just good ole fashioned skin care at it's finest. Create a profile and you are on your way to learning more about yourSkin. Not the skin that beauty product advertisers want you to have, but the skin you deserve.

This site was liberating for me and I am in the "beauty busyness". By nature I am not a product pusher (since most of them on the market are crap anyway) ask any client. I am about folks doing beauty & skin care the way that works best for them, and making a few recommendations here and there if things get to far out of control.

mySkin is my kindred beauty spirit. We both ENJOY skincare with out all of the noise. OMG please forgive me I am yammering continuously about how amazing this site is and it has not even launched to the public.

You know that I will always look our for yourSkin, so in true OprahWinfreyesque audience member fashion.
I am giving you all access to mySkin Use the code: msesthy to set up your profile. Just in time for the Holidays.

Best Wishes learning about yourSkin. Please feel free to share your thoughts.

TABATHA'S SALON TAKEOVER-BANG SALON

Bang Salon was a quite the bust before Tabatha stepped in and took things over. The owner Darren Anselmo was on the verge of losing it all.

Tabatha said it best when she called Bang the "Most unprofessional salon ever". I spent most of this episode of TST in shock. Call me old fashioned, but their behavior was not funny to me. Can you say sexual harassment boys and girls?

This kind of behavior has jaded our profession and it is sad. Kudos to Tabatha for speaking up. After realizing that his entire staff was ready to take a hike leaving Darren holding the bag, he had a change of heart.



Despite his change of heart the images of him gyrating on the the couch, Leona's urine sample, and the fully stocked bar are forever burned into my memory, and not in a good way;(. Best wishes to the team at bang salon.

TABATHA'S SALON TAKEOVER- ALLURE SALON

After I made it official and declared Tuesdays" TST Tuesday" I couldn't wait to see what was in store for Allure Salon down in Coconut Grove Florida.

Pablo the 21 yr old salon owner was neck deep in debt over 75,000 and in the habit of being totally disrespected by his staff (pobresito Pablito). His story did inspire me because he worked his way from receptionist to salon owner in a short period of time (that's pretty cool).

The staff meeting was like every staff meeting that I've ever been in in this industry. The owner is not doing enough to promote the salon and the stylist are totally annoyed. Thank goodness Tabatha was there to help them help them out. They hit the beach to promote the salon. Offering free consultations and hair cuts what a great marketing idea.



There were no casualties just one temper tantrum thrown by a seasoned stylist (not surprising). I wish the team at Allure the very best.

A COUPLE OF WAXERS

TABATHA'S SALON TAKEOVER -ORBIT SALON

I think that TST kicked this season off right. Tabatha did a super major monster takeover of Orbit Salon in Chicago Il. I was gobsmacked =) to learn that Eddie the owner of Orbit Salon was in debt to the tune of over 700,000 smackeroonies and was on the verge of losing it all.

Orbit Salon was once a shi-shi, puff puff, fancy pants salon in Chi-town and had lost it's swag real real bad. From where I sit (at home in my living room) it just seems like salon owners have a tendency to reminisce of the "Glory" of days gone buh-bye. A sad but true phenomenon.

Any who I wouldn't change a single thing about the out come including the casualty (Lindsey got fired) Which totally confuses me because Lindsey seemed very excited about TST coming in and helping get things back on track. Maybe there was a personality conflict IDK well here is a clip from the confrontation

All in all it was the best show so far. Congratulations to the team at Orbit Salon... I'll be there in March I'll see ya then.

TABATHA'S SALON TAKEOVER

If you know me you know that I absolutely Adore Tabatha's Salon Takeover. She is in my opinion amazing and is forever on point. She has an Australian Twanged in yo' face approach to doing things. That totally pisses (sorry mom I said piss) people off, and from my experience in the industry, it is the much needed swift kick in the pants that we need .

From the outside looking in WE beauty indy folks are a bunch of temperamental spoiled type A personality having BRATS. I think Tabatha's Salon Takeover is exactly the kind of Dr. Philish reality check that we need. Congratulations Tabatha I will be tuning in every week.

Feel free to join in on the party...Become a fan of Ms. Esthetician and share your thoughts about Tabatha's Salon Takeover.